Registered Counsellor (K.B.; P.A.), EAP Consultant
Master of Social Science (Counselling Psychology), Universiti Kebangsaan Malaysia.

Registered & Licensed Counsellor, Lembaga Kaunselor Malaysia (KB01668; PA01235)

7 years

Personal development, Communication, Parenting, Career guidance and assessment, Developmental challenges, Work-related issues, Stress and coping, Emotional Distress, Breakdown/separation/divorce.

Person-Centered Therapy; Existential Therapy; Mindfulness Coaching; Family Systems Therapy.

“There are no bad people. Undesired or so-called “bad” behaviour occurs as a result of unaddressed psychological needs”

“Regardless of the types of issue, it is necessary to address the troubled mind and take care of our inner-self to enable us to cope with the external challenges more effectively.”

Above are among the personal stances that I take to understand and facilitate my clients to have greater self-awareness and self-confidence in dealing with their challenges.

I was previously a dietitian working at a Singapore hospital. I built a good rapport with the patients as I spent time listening to them with an open heart. Often their stories revolve around their socioeconomic difficulties, and I found myself feeling their unhappiness but did not know how to respond to them helpfully. This was when I discovered my passion for psychological counselling and began my journey in the field of counselling and psychology.

I find that an important aspect of professional counselling is it involves knowing what to say, what not to say and when to say it so that the process can be most helpful to the clients. To be able to do this, I am guided by various theoretical approaches (including the concept of mindfulness, Satir’s Growth Model and Cognitive Therapy) and knowledge about human psychology which I am learning continuously.

My life experiences encompassing my family of origin, my marriage, parenting journey and my career development have also become my important asset as a mental health professional. I could empathize better, I am realistic with the outcome progress for each client as acceptance and changes take a different timeline for each individual, yet I am convinced that there is a way out for everyone. Ultimately, I aim to be non-judgemental and genuine in my reflections on the clients.

In addition to providing professional psychological counselling, I had experiences conducting egg donor and recipient counselling sessions at a fertility centre. I am also supporting the administrative tasks of a mental health non-governmental organisation.

During the non-working time, I will be mothering my two children most of the time. I volunteer at their school for weekly story reading activities, as I believe that stories do bring joy to the children, and reading habits will be developed indirectly as a result of the pleasurable experience associated with storybooks.

Mandarin, English, Cantonese, Basic Malay.